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COVID-19 Safety Plan

Exclude staff and customers who are unwell from the salon.
All customers to register up entry. If they have been in a high risk area or are unwell, they are not to be permitted entry or work their shift.

Provide staff with information and training on COVID-19, including when to get tested, physical distancing, wearing masks and cleaning.
Staff Induction relating to COVID-19 to be completed one time before starting work.

Make staff aware of their leave entitlements if they are sick or required to self-isolate.
Staff to refer to their staff handbook for sick leave information.

Display conditions of entry (website, social media, salon entry).
COVID-19 Plan is available on our website www.bionikwellness.com.au and displayed clearly upon entry to the facility.

Other types of venues or facilities within the premises must complete COVID-19 Safety Plans where applicable. If contact details are captured electronically upon entry to the main premises on the relevant day, additional collection of contact details via electronic methods may not be required if there is no other public access to the sub-premises. However, additional contact details and time of entry must be captured where these sub-premises are indoor gyms, nightclubs, dine-in hospitality venues, pubs and bars.
All customers register upon entry before being allowed to use the facility,

Physical Distancing

Capacity must not exceed one customer per 4 square metres of space (Greater Sydney), or one per 2 square metres (other regions). Children count towards the capacity limit.

Note: ‘Greater Sydney’ means Greater Sydney as defined by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order (No 7) 2020.

Capacity is determined by the current Public Health notices applicable to the facility and location.

Face masks must be worn by public facing staff and by anyone older than 12 years in Greater Sydney, unless exempt.
Staff are provided with face masks, if applicable, customers must bring their own.

Reduce crowding wherever possible and promote physical distancing with markers on the floor in areas where people are asked to queue, such as at the counter.
Floor markings will indicate social distancing requirements.

Where possible, ensure staff maintain 1.5 metres physical distancing at all times (including at meal breaks and in offices or meeting rooms) and assign workers to specific workstations.
Staff to be briefed on best practice.

Ensure seating in waiting and treatment areas complies with physical distancing of 1.5 metres, where possible.
Seating will comply with the relevant guidelines and supervised by staff.

Use telephone or video for essential meetings where practical.
Phone use to be limited to 4 staff members.

Where reasonably practical, stagger start times and breaks for staff members.
Not applicable due to minimum staff requirements.

Consider physical barriers such as plexiglass around counters with high volume interactions with customers.
Compliance via floor markings.

Review regular deliveries and request contactless delivery / invoicing where practical.
Not possible in our location.

Have strategies in place to manage gatherings that may occur immediately outside the premises.
Staff to monitor, but generally not applicable.

Hygiene and cleaning

Adopt good hand hygiene practices.
Hand wash station and sanitiser available.

Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers.
Not applicable, no toilets on site.

Any surfaces customers touch should be cleaned with a detergent or disinfectant solution or wipe between each customer. Towels and linen should be laundered between customers.
Staff to oversee compliance.

Clean areas frequented by staff or customers at least daily with detergent /disinfectant. Clean frequently touched areas and surfaces several times per day with a detergent or disinfectant solution or wipe.
Staff to oversee compliance.

Maintain disinfectant solutions at an appropriate strength and use in accordance with the manufacturers’ instructions.
Staff to oversee compliance.

Remove product testers or samples from public access.
Staff to oversee compliance.

Remove books, magazines, pamphlets and iPads.
Staff to oversee compliance.

Staff are to wear gloves when cleaning and wash hands thoroughly before and after with soap and water.
Staff to oversee compliance.

Encourage contactless payment options.
Staff to oversee compliance.

In indoor areas, increase natural ventilation by opening windows and doors where possible, and increase mechanical ventilation where possible by optimising air conditioning or other system settings (such as by maximising the intake of outside air and reducing or avoiding recirculation of air).
Staff to oversee compliance.

Record keeping

Keep a record of the name, contact number and entry time for all staff, customers and contractors for a period of at least 28 days. Contact details must be collected for each person using a contactless electronic method, such as a QR Code or similar. Hairdressing salons must use the NSW Government QR code system. Processes must be in place to ensure that customers provide the required contact information, such as by checking customer phones for the green tick to confirm they have checked in. Records must be provided as soon as possible, but within 4 hours, upon request from an authorised officer.

Note: If a person is unable to provide contact details, for example due to age or language barriers, another person may provide contact details on their behalf. If there are unexpected circumstances which prevent the use of electronic methods to collect contact details (such as an internet outage), any paper records must be entered into an electronic format such as a spreadsheet within 12 hours.

Electronic sign in available and to be used. Staff to oversee compliance.

Ensure records are used only for the purposes of COVID-19 contact tracing and are collected and stored confidentially and securely. When selecting and using an electronic method of record collection, take reasonably practical steps to protect privacy and ensure the records are secure. Consider the 'Customer record keeping' page of nsw.gov.au
Staff to oversee compliance.

Make your staff aware of the COVIDSafe app and its benefits to support contact tracing if required.
To be included in staff induction.

Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50.
Management and staff to oversee compliance.

I agree to keep a copy of this COVID-19 Safety Plan at the business premises.
Yes